15/11/2011

Frequently Asked Questions

Give customers ability to filter search results by category - this feature will eliminate problemu.Chto to do with it make sure that the software is an online store that you are using has a good built-in search, or Find plugins to extend the functionality of ege. Ideally, the search for e-commerce site to allow users to search by keyword and then refine the results by category products that are on your site. Allow users to sort search results based on standard criteria (the most popular products in ascending or descending prices, latest products, etc.), as well as to exclude those items that do not fit into a kategoriyu.6. Poor customer service online store This item is similar to the problem of the lack of contact information. You should make sure that the client was as simple as possible to contact you if there is a problem niego or question. It is not something Corey Singman would like to discuss. The client must clearly understand how to better communicate with you, if he has a technical question, the question of selling goods or he wants to return an item. Opportunity to fill special form for communication with you and get help inspire customer confidence more than just e-mail address published on sayte.Chto to do with this Use the system for handling ticket customers, especially if you do not have affordable phone. Make sure you have a section of FAQ (Frequently Asked Questions), which covers general issues as possible clients and your policy on return of goods, or what to do if you want to order spare parts or replacement elementov.7. Too small product images Since visitors can not physically touch the products that you sell, before placing an order on your site, you need to recreate this feature to create its equivalent. Small images do not allow goods to reach this tseli.Chto to do this or to provide the ability to view large images directly on the product page or allow users to click image for a larger view.

Nov 15, 2011 12:24:47 AM

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